Help Desk Software

Ticketing and support systems

Top 27 brands ranked by AI model citations

Zendesk

zendesk.com

91%

10 models • 93% consensus

Freshchat (Freshworks)

freshworks.com

77%

3 models • 73% consensus

Freshdesk

freshdesk.com

77%

9 models • 96% consensus

ServiceNow

serviceNow.com

71%

8 models • 77% consensus

Atlassian Confluence

atlassian.com

66%

6 models • 89% consensus

Salesforce

salesforce.com

64%

9 models • 72% consensus

HubSpot

hubspot.com

64%

8 models • 80% consensus

osTicket

osticket.com

64%

3 models • 33% consensus

Zoho Desk

zoho.com/desk

62%

3 models • 87% consensus

#10

Zoho Projects

zoho.com

60%

8 models • 77% consensus

#11

Kayako

kayako.com

59%

9 models • 76% consensus

#12

Jira Service Management

atlassian.com/software/jira/service-management

59%

3 models • 65% consensus

#13

Help Scout

helpscout.com

58%

8 models • 75% consensus

#14

Freshservice

freshservice.com

55%

4 models • 79% consensus

#15

Vision Helpdesk

visionhelpdesk.com

53%

3 models • 88% consensus

#16

Intercom

intercom.com

52%

8 models • 64% consensus

#17

HappyFox

happyfox.com

48%

9 models • 73% consensus

#18

ManageEngine ServiceDesk Plus

manageengine.com

47%

6 models • 56% consensus

#19

LiveAgent

liveagent.com

47%

10 models • 72% consensus

#20

SupportBee

supportbee.com

46%

3 models • 78% consensus

#21

SysAid

sysaid.com

46%

6 models • 59% consensus

#22

Gorgias

gorgias.com

42%

6 models • 85% consensus

#23

TeamSupport

teamsupport.com

42%

7 models • 65% consensus

#24

SolarWinds

solarwinds.com

41%

5 models • 61% consensus

#25

Kustomer

kustomer.com

38%

4 models • 80% consensus

#26

Desk.com

desk.com

36%

3 models • 62% consensus

#27

Front

front.com

34%

4 models • 74% consensus

Related Categories

Customer Support

Data updated weekly. Rankings based on AI model citation rates.

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