Knowledge Bases

Self-service knowledge platforms

Top 35 brands ranked by AI model citations

#1

Google

google.com

93%
3 models • 98% consensus
#2

Guru

guru.com

85%
3 models • 83% consensus
#3

Freshdesk

freshdesk.com

82%
5 models • 61% consensus
#4

Intercom

intercom.com

78%
4 models • 67% consensus
#5

Microsoft Power Automate

Microsoft.com

77%
6 models • 78% consensus
#6

Notion

notion.so

76%
8 models • 63% consensus
#7

IBM

ibm.com

75%
6 models • 85% consensus
#8

HubSpot

hubspot.com

71%
3 models • 59% consensus
#9

Trello

trello.com

71%
3 models • 60% consensus
#10

Amazon

amazon.com

70%
3 models • 92% consensus
#11

Atlassian Confluence

atlassian.com

68%
6 models • 59% consensus
#12

Zendesk

zendesk.com

68%
9 models • 59% consensus
#13

Oracle

oracle.com

67%
6 models • 65% consensus
#14

Document360

document360.com

66%
7 models • 67% consensus
#15

AWS Step Functions

aws.amazon.com

64%
5 models • 81% consensus
#16

Freshchat (Freshworks)

freshworks.com

64%
4 models • 53% consensus
#17

Salesforce

salesforce.com

63%
10 models • 80% consensus
#18

Google Cloud Workflows

cloud.google.com

63%
3 models • 95% consensus
#19

Evernote

evernote.com

63%
3 models • 66% consensus
#20

Help Scout

helpscout.com

63%
3 models • 53% consensus
#21

SAP

sap.com

60%
6 models • 70% consensus
#22

ServiceNow

serviceNow.com

58%
9 models • 69% consensus
#23

Zoho Projects

zoho.com

58%
4 models • 67% consensus
#24

Bloomfire

bloomfire.com

57%
6 models • 59% consensus
#25

GitBook

gitbook.com

56%
3 models • 50% consensus
#26

Helpjuice

helpjuice.com

54%
5 models • 44% consensus
#27

Elastic Observability

elastic.co

54%
4 models • 74% consensus
#28

Guru

getguru.com

53%
5 models • 54% consensus
#29

Adobe Analytics

adobe.com

52%
3 models • 77% consensus
#30

Cisco

cisco.com

44%
3 models • 67% consensus
#31

Snowflake

snowflake.com

43%
3 models • 76% consensus
#32

HPE

hpe.com

41%
3 models • 63% consensus
#33

Dell

dell.com

40%
3 models • 74% consensus
#34

Red Hat

redhat.com

36%
3 models • 63% consensus
#35

Coveo

coveo.com

29%
3 models • 77% consensus

Data updated weekly. Rankings based on AI model citation rates.

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