Live Chat Software

Real-time customer chat

Top 29 brands ranked by AI model citations

#1

Zendesk

zendesk.com

85%
11 models • 84% consensus
#2

Intercom

intercom.com

83%
11 models • 81% consensus
#3

LiveChat

livechat.com

74%
11 models • 81% consensus
#4

Gorgias

gorgias.com

70%
3 models • 48% consensus
#5

Freshdesk

freshdesk.com

69%
5 models • 64% consensus
#6

Freshchat (Freshworks)

freshworks.com

69%
4 models • 85% consensus
#7

Drift

drift.com

68%
11 models • 77% consensus
#8

Freshchat

freshchat.com

67%
6 models • 86% consensus
#9

Help Scout

helpscout.com

66%
4 models • 62% consensus
#10

HubSpot

hubspot.com

65%
8 models • 78% consensus
#11

LivePerson

liveperson.com

64%
5 models • 70% consensus
#12

Salesforce

salesforce.com

62%
4 models • 84% consensus
#13

Olark

olark.com

60%
11 models • 80% consensus
#14

Tawk.to

tawk.to

56%
10 models • 71% consensus
#15

HelpCrunch

helpcrunch.com

52%
6 models • 66% consensus
#16

ClickDesk

clickdesk.com

52%
4 models • 69% consensus
#17

Chatra

chatra.io

52%
4 models • 52% consensus
#18

Comm100

comm100.com

52%
7 models • 69% consensus
#19

Chatbot.com

chatbot.com

51%
5 models • 82% consensus
#20

Tidio

tidio.com

50%
10 models • 60% consensus
#21

PureChat

purechat.com

48%
8 models • 85% consensus
#22

Crisp

crisp.chat

48%
9 models • 60% consensus
#23

Zoho Projects

zoho.com

48%
4 models • 62% consensus
#24

SnapEngage

snapengage.com

46%
5 models • 78% consensus
#25

LiveAgent

liveagent.com

45%
4 models • 60% consensus
#26

Chatra

chatra.com

44%
8 models • 70% consensus
#27

Userlike

userlike.com

39%
8 models • 70% consensus
#28

Smartsupp

smartsupp.com

38%
5 models • 83% consensus
#29

JivoChat

jivochat.com

29%
3 models • 61% consensus

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Data updated weekly. Rankings based on AI model citation rates.

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